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✨ Early access in Pointe-Noire

Your meals and parcels, delivered across Pointe-Noire.

Order a meal or have a parcel carried from one address to another, right away. Track your courier live and pay on delivery. Coming soon: your groceries.

iPhone apps coming soon to the App Store · Android: not yet

Kotinda means “to send” in Lingala.

New

Parcels and goods, from one address to another

A document to be signed, a forgotten bag, a box for a customer: a Kotinda courier picks it up and delivers it across Pointe-Noire, right away.

  1. 1

    Two addresses

    Where to pick up the parcel and where to deliver it: within Pointe-Noire, right away.

  2. 2

    A courier comes by

    A Kotinda courier collects the parcel from the sender.

  3. 3

    Live tracking

    Follow the courier's route on the map.

  4. 4

    Handover code

    The recipient gives the 4-digit code: parcel handed over, delivery complete.

Small

Envelope, bag

by motorbike

Medium

Box

by motorbike

Large

Anything that won't fit on a motorbike

by car

💵 Cash or Mobile Money, paid by the sender at pickup or by the recipient on delivery.

All about sending parcels →

A simple price, by the kilometre

The same rate for a meal and for a parcel:

1 000 F up to 3 km
then + 200 F per started km

Example: 3.1 km is 3 km included plus 1 started km, so 1 200 F.

1 400 F1 000 F up to 3 km + 2 started km × 200 F

This is an estimate: the exact price depends on the actual route, calculated by the app.

Meals

Restaurant food at home, without going out

Order in the Kotinda app from partner restaurants in Pointe-Noire.

  1. 1

    Choose

    Open the Kotinda app and order from partner restaurants in Pointe-Noire.

  2. 2

    Track

    The courier appears on the map, live, from the restaurant to your door.

  3. 3

    Call

    Need to give directions? Call the courier from the app, without sharing numbers.

  4. 4

    Pay on delivery

    In cash or by Mobile Money, then give your 4-digit handover code.

All about meals →

Soon

Your groceries, delivered

Supermarket, grocery store, market: soon, a Kotinda courier will do your shopping in Pointe-Noire and bring it to you, with the same live tracking and payment on delivery.

  1. 1

    Your list

    Write down what you need and where to buy it.

  2. 2

    We do the shopping

    A Kotinda courier buys it for you and keeps you posted.

  3. 3

    Delivered to you

    Live tracking, pay on delivery, handover code.

🔔 To be notified at launch: direction@residencefeuille.com

All about groceries →

Peace of mind, from pickup to handover

  • 4-digit handover code

    The courier only hands over the order or parcel to the person who gives the right code.

  • Live tracking

    See where the courier is on the map, from departure to arrival.

  • Calls without numbers

    Call the courier from the app: neither of you sees the other's number.

  • Pay on delivery

    Cash or Mobile Money, at handover. Nothing to pay online in advance.

Items not allowed in a parcel

  • Cash, jewellery and high-value items
  • Weapons, ammunition, sharp objects
  • Drugs and prescription-only medicines
  • Dangerous, flammable or explosive goods (gas, petrol…)
  • Live animals
  • Another person's identity documents

Partner restaurants

Receive Kotinda orders and run your restaurant in one place: the point-of-sale system and tickets are included, with 0% commission on POS sales.

Businesses

Shop, pharmacy, retailer: do you often deliver to your customers? Let's talk.

Contact Kotinda

Frequently asked questions

Where do you deliver?

Within Pointe-Noire, where Kotinda is in early access.

How much does a delivery cost?

1 000 F up to 3 km, then 200 F per started kilometre, for a meal or a parcel alike. Estimate your trip.

How do I pay?

On delivery, in cash or by Mobile Money. For a parcel, either the sender pays at pickup or the recipient pays on delivery, as you prefer.

What is the handover code for?

Every order has a 4-digit code. The courier asks for it at handover: without the right code, they keep the order. For a parcel, the sender passes the code on to the recipient.

Can the courier see my number?

No. You call each other from the app, without sharing your numbers.

What parcel sizes?

Small (envelope, bag) and medium (box) go by motorbike; large parcels go by car.

What can't be sent?

Cash, jewellery and high-value items; Weapons, ammunition, sharp objects; Drugs and prescription-only medicines; Dangerous, flammable or explosive goods (gas, petrol…); Live animals; Another person's identity documents.

Do you deliver groceries?

Soon: a Kotinda courier will do your shopping (supermarket, grocery store, market) and deliver it to you. Write to us to be notified at launch.

Where can I get the app?

The iPhone apps are coming soon to the App Store. No Android version for now.

A question, an idea, a partnership?

Write to us, we'll get back to you.

✉️ direction@residencefeuille.com