How much does a Kotinda delivery cost?
A Kotinda delivery costs 1 000 F up to 3 km, then 200 F per started kilometre. The rate is the same for a meal and for a parcel.
How is the price calculated?
The 1 000 F flat fee covers the first 3 kilometres; each kilometre started beyond that adds 200 F. A started kilometre counts in full: 3.1 km is 3 km included plus 1 started km, so 1 200 F.
| Distance | Calculation | Price |
|---|---|---|
| 2 km | 3 km included | 1 000 F |
| 3 km | 3 km included | 1 000 F |
| 3.1 km | 1 000 F + 1 × 200 F | 1 200 F |
| 5 km | 1 000 F + 2 × 200 F | 1 400 F |
| 7 km | 1 000 F + 4 × 200 F | 1 800 F |
| 10 km | 1 000 F + 7 × 200 F | 2 400 F |
This is an estimate: the exact price depends on the actual route, calculated by the app. Estimate your trip with the calculator.
Which distance is counted?
For a meal, it is the distance from the restaurant to your door. For a parcel, it is the route from the pickup address to the delivery address.
How can I estimate the price of my trip?
With the calculator on the home page: enter the trip distance, from 0.5 to 20 km, and it shows the price according to the rates. For example, 4.5 km is 3 km included plus 2 started km, so 1 400 F.
Do I know the price before ordering?
Yes for a meal: the total price is shown before you order, delivery included. Dishes are at the restaurant's menu prices.
How do I pay for the delivery?
On delivery, in cash or by Mobile Money: nothing to pay online in advance.
- Meals: you pay on delivery, then give your 4-digit handover code. Tipping is optional and the tip goes entirely to the courier.
- Parcels: as you prefer, either the sender pays at pickup or the recipient pays on delivery.
What if the order doesn't go through?
Without the restaurant's confirmation, the order is cancelled and you have nothing to pay. You can also cancel as long as the restaurant has not accepted the order.
What about grocery delivery?
Soon, a Kotinda courier will do your shopping in Pointe-Noire (supermarket, grocery store, market). You will pay for the groceries, plus delivery by the kilometre; full details will be announced at launch.
Key takeaways
- 1 000 F up to 3 km, then 200 F per started kilometre.
- The same rate for a meal and for a parcel.
- For a meal, the total is shown before you order, delivery included.
- Pay on delivery, in cash or by Mobile Money; tipping is optional.